Shipping & Refunds
Free Shipping on All orders
|Order processing||3-7 days|
|Delivery Time||15 days average*|
|Customs/taxes||We pay for you|
|Refunds||Returns not required for refunds**|
*Orders are shipped from our warehouse in China and handled by your domestic Post company once in your country. Average delivery time is 15 days but could be faster or slower depending on processing conditions on our end and your country.
**Get a Refund without Returning Anything
Shop for your styles risk-free at SOOJIN everyday. We offer the convenience of refunds without requiring you to return anything to us, even better than shopping in a real store! If any bought items have any defects, serious color mismatch, unfit sizing or anything else that can be proven with photos, we will happily process refunds for you, without you having to return anything to us, as long as you let us know within 7 days of receiving your items. Simply send us an email with your order number and items to be refunded along with the description of the reason and photo proofs so that we can improve for the future.
If you insist on physically returning items to us, you can do so by sending them to our USA warehouse below along with an email indicating your item number and items to be refunded.
472 Amherst St
Nashua, NH, 03063